Cova Agentic Browsing is now available

Insurance work takes you across insurer portals, broker management systems, client websites and claims forms. Moving between them—and entering the same information again—can take up a surprising amount of your day.

Cova Agentic Browsing helps carry out that work. Give Cova a task, provide the relevant context and let your agent help navigate supported websites, gather information and complete the steps, with your team overseeing the outcome.

Think of it as an assistant you can call on around the clock, connected to the platform where your team already works.

Put Cova to work across your browser

Prepare insurer portal submissions. Use the client information and documents you provide to help populate portal fields and prepare quote requests. Your team can focus on checking the risk details and submission rather than repeatedly typing them out.

Work through quoting in your broker management system. Cova can assist with supported browser-based quoting workflows, helping move information into the screens your team uses each day. This extends Cova’s usefulness through the browser, alongside your existing systems.

Research a client’s business. Ask Cova to analyse a client’s website and pull together useful context about their operations, services and locations. It gives you a starting point for a better conversation, with the details still to be confirmed with your client.

Prepare claim forms. Bring together the information you have about an incident and use Cova to help complete supported online forms. Your team reviews the facts, identifies missing information and manages the claim with the client.

These are practical tasks that sit between understanding what needs to happen and getting it done. Agentic Browsing helps close that gap.

Bring the context back into Cova

The value continues when the browser task ends.

Cova brings the relevant information and results back into your platform, so your team can review the work and use it in the next step. Research can inform a submission. Quote information can support a comparison. Claim details can help prepare the next client update.

That means less copying between tabs and more continuity between the tools you use.

Useful automation with human oversight

Agentic Browsing sits within Cova’s approach to responsible AI, with safety controls and guardrails built into the experience.

Cova Agent works with approved tools and permitted access, with human review, approval and escalation around important work. Your team remains responsible for checking information and making insurance decisions, including advice, cover selection, binding and claims decisions.

The aim is to give your people more capacity while keeping professional judgement close to the work.

More time for the work clients value

Every portal field completed and piece of research prepared creates more room for client conversations, renewal strategy and claims advocacy.

Cova Agentic Browsing is now available. Talk to our team about the websites and workflows you use, and see where Cova can help you get hours back.

See Agentic Browsing in action—request a demo.