Cova MSPComing soon

Your IT and AI.
Taken care of.

Managed IT and digital services for insurance businesses. Bring your systems, communications, cyber security and Cova together, with connected tools to support your people and grow your business.

Register your interestExplore the service
Cova MSPYour managed environment

Your insurance business.

People. Systems. Cova.

  • Microsoft 365Email, files & collaboration
  • Devices & securityAccess, protection & backup
  • Phone, SMS & portalsCalls, messaging & client access
  • Cova & growthBots, leads & marketing
One coordinated point of contactIT support & Cova expertise, together.
An illustration of the proposed service. Cova MSP is coming soon.

One place to turn.

Bring your IT questions and Cova workflows into the same conversation.

Built around insurance.

Start with the client work, systems and responsibilities that shape your day.

Ready for what’s next.

Keep your everyday technology and your plans for AI moving together.

The proposed service

The everyday essentials. Connected.

We’re bringing managed IT and Cova expertise into one service, shaped around the systems your business relies on and the way your people work.

Microsoft 365

Email, Teams, SharePoint and everyday collaboration. Help with setup, permissions and the tools your people use each day.

Devices & your people

Coordinate device setup, new starters and leavers, so access and equipment stay aligned as your team changes.

Identity & access

Build secure sign-in and sensible permissions into your everyday work, with access that reflects each person’s role.

Cyber security

Bring device protection, security updates, safer email and staff awareness into an agreed plan to reduce risk and respond to incidents.

Backup & recovery

Work through what needs protecting, how it is backed up and the steps your business would take to recover.

Phone lines & calls

Coordinate business numbers, call routing and phone setup, with a clear plan for how enquiries reach the right people.

SMS & messaging

Support business messaging, reminders and follow-ups, with consent, access and agreed usage kept in view.

Everyday IT support

A place to turn when technology gets in the way, with your business context and agreed support arrangements close at hand.

Cova setup & adoption

Connect approved tools, organise knowledge and SOPs, configure useful workflows and help your people get more from Cova.

Client experience & growth

Connect the next opportunity.

Make it easier for people to find you, get in touch and work with your team. Bring your marketing, enquiries and client experience into the same plan.

Lead generation

Build campaigns and lead-capture journeys around the clients you want to reach, with new enquiries routed to the right people.

Marketing automation

Plan campaigns, nurture journeys and follow-ups around your client data, with approved content and clear review points.

Customer portals

Create a client-facing space for sharing information, collecting documents and managing service requests, with appropriate access controls.

Service coverage, support arrangements and pricing will be confirmed as Cova MSP develops.

Put it into practice

A working day. A joined-up service.

From a new starter to a new way of working, explore how IT support and Cova expertise could come together.

Ready for their first day.

A new broker joins your team. Bring their device, access and Cova setup into one coordinated plan, with the permissions and training their role needs.

Tell us what your team needs
An example from your team

“We have a new broker joining on Monday.”

  1. Set up their workspace

    Microsoft 365, email and team access.

  2. Prepare their device

    The right equipment and agreed security settings.

  3. Connect them to Cova

    Workspace access, approved knowledge and tools.

  4. Help them get started

    Practical guidance for their role and workflows.

One onboarding plan, from the laptop to the first Cova workflow.

Shaped around your business

Start with what you have.

Your people, existing systems and providers are the starting point. We’ll work through the right scope and a practical plan together.
01

Understand your setup

Map your people, devices, Microsoft 365 environment, existing providers and Cova use cases.

02

Agree the right service

Define what’s covered, who owns each part, how support works and what a transition would involve.

03

Support, review, improve

Plan ongoing support, practical training and regular reviews as your business and workflows develop.

Agreed access and permissionsClear responsibilitiesPractical support for your people

FAQ

A few things to know.

Can't find what you're after? Our team is happy to help.

Cova MSP is a proposed managed service for insurance businesses, bringing IT support, digital services and Cova expertise together. The concept covers Microsoft 365, devices, identity and access, cyber security, backup and recovery, phone lines and SMS, alongside Cova adoption, lead generation, marketing automation and customer portals.

Cova MSP · Coming soon

Tell us about your business, current systems and the support you’d like. Register your interest as we shape Cova MSP.

Register your interest